Instamate – Privacy Policy

At Instamate, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our dating and social networking services.

1. Information We Collect

1. Account Information – Name, age, gender, email, phone number, and profile details provided during registration.
2. Usage Data – Activity logs, interactions with other users, features you use, and preferences.
3. Media Content – Photos, videos, livestreams, chats, and call data that you voluntarily share.
4. Payment Data – Limited information necessary to process purchases of virtual diamonds (processed securely by third-party payment gateways; we do not store card/bank details).
5. Device Information – IP address, device type, operating system, and app usage statistics.

2. How We Use Your Information

1. To provide app features such as browsing, chatting, calling, and livestreaming.
2. To enable purchase, sending, and redemption of virtual diamonds.
3. To personalize your experience and suggest potential matches.
4. To ensure safety, detect fraud, and enforce community guidelines.
5. To improve our services, troubleshoot technical issues, and analyze user trends.

3. Sharing of Information

1. With Other Users – Information you choose to share (profile details, chats, calls, media) is visible to other users.
2. Service Providers – Payment gateways, hosting providers, and analytics services may access limited data to perform services.
3. Legal Requirements – We may disclose information if required by law, court order, or to protect the rights, safety, and security of Instamate or its users.
4. Business Transfers – In case of merger, acquisition, or sale, user data may be transferred as part of the business assets.

4. Data Security

1. We use encryption and security protocols to protect your data.
2. However, no system is 100% secure. We cannot guarantee absolute protection against unauthorized access, hacking, or data breaches.

5. Your Choices

1. You may edit or delete your profile information at any time.
2. You may disable or terminate your account permanently.
3. Once deleted, some data (such as transaction history or legal compliance data) may be retained as required by law.

6. Virtual Diamonds & Transactions

1. Purchases of diamonds are processed through secure third-party gateways.
2. Instamate does not store your financial details.
3. Purchased diamonds are non-refundable.
4. Diamonds received as gifts may be redeemed for cash via the app’s “Redeem” option, subject to applicable fees, policies, and jurisdiction laws.

7. Children’s Privacy

Instamate is strictly for users aged 18 and above. We do not knowingly collect data from minors. If discovered, such accounts will be removed.

8. Cookies & Tracking

We may use cookies and similar technologies to:

• Improve user experience
• Analyze app performance
• Personalize recommendations

9. International Users

If you access Instamate from outside Kolkata , India, your data may be transferred and processed in servers located in other countries. By using the app, you consent to such transfers.

10. Updates to Privacy Policy

We may revise this policy from time to time. Updates will be posted within the app, and continued use after changes means acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

• 📧 info@instamate.co.in
• 📍 Kolkata , India